Contact Us

Please note, the next post after Easter break is TUESDAY 22ND APRIL

We are then CLOSED for holidays (moving premises!) until Tuesday 29th April. You can still order online but we aren’t posting out until the 29th. We will be available by e-mail to answer queries during this time.

Common F.A.Q’s…. Please read before e-mailing us

1) We do ship Worldwide regularly. USA/Canada – takes approx 6-8 working days-2 weeks. OZ/ASIA – up to 2 weeks. EUROPE – anything up to a week

If you need it sooner, we offer courier shipping with UPS (or FedEx). E-mail us with the date you need it for & your zip/post code so we can get a price for you.

2) We are working on a convertor for the site but in the meantime, try this online converter:-  CURRENCY CONVERTER CLICK HERE

3) We can customise most of the masks on the website – the only ones we can’t change the colour of are the Genuine Venetian & Metal masks. These are made in Venice so although we can add to them, we can’t make new versions.


Email is the fastest way to get in touch with us. We aim to reply to e-mails within a few hours. (If you live in a different time zone- we’ll aim to get back to you the next working day).  You can use our Contact Form below or email direct to

Please include your telephone number * Check your SPAM/JUNK folder so please do check there! Alternatively, you can call us on: 01743 341160

I look forward to hearing from you.