Common F.A.Q’s…. Please read before e-mailing us
1) We do ship Worldwide regularly. USA/Canada – takes approx 6-8 working days-2 weeks. OZ/ASIA – up to 2 weeks. EUROPE – anything up to a week
If you need it sooner, we offer courier shipping with UPS (or FedEx). E-mail us with the date you need it for & your zip/post code so we can get a price for you.
2) We are working on a convertor for the site but in the meantime, try this online converter:- CURRENCY CONVERTER CLICK HERE
3) We can customise most of the masks on the website – the only ones we can’t change the colour of are the Genuine Venetian & Metal masks. These are made in Venice so although we can add to them, we can’t make new versions.
Email is the fastest way to get in touch with us. We aim to reply to e-mails within a few hours. (If you live in a different time zone- we’ll aim to get back to you the next working day). You can use our Contact Form below or email direct to firstname.lastname@example.org.
Please include your telephone number * Check your SPAM/JUNK folder so please do check there! Alternatively, you can call us on: 07546 933565
I look forward to hearing from you.